Roles and permissions
What Operators and Owners can edit, what everyone can only read, and the guardrails that apply to every workspace.
Every question about a greyed-out control resolves to one of 3 tiers, so they're worth stating once.
The 3 tiers
- Yours to edit: Manage Users, Workspace Name & Logo, and CMS Connections. In Context, what GrowthOS knows about your company: Personas, Taxonomy, Competitors and the Writing Profile.
- Visible but read-only: Websites, Site Sync, AI Visibility, API Tokens, Activity Feed, and the generated context documents (Company Overview, Product Features, Ecosystem Map, ICP). GrowthX configures and corrects these; when something in them is wrong, tell your team rather than looking for the edit button.
- GrowthX-managed: a few configuration areas, content templates among them, are operated by GrowthX and appear only to the GrowthX team.
If a control looks inert, it's the tier, not a bug.
Operator and Owner
Workspace membership is Operator or Owner. Both can research, brief, write, read analytics, and invite teammates. Both can also connect a CMS, map collections, and publish articles: CMS publishing is no longer Operator-only.
The invite dialog may describe Owner as also covering workspace transfer, workspace deletion and billing. Those aren't capabilities the product has, in either role: the copy is being corrected. GrowthX handles ownership transfer, deletion and billing; ask your strategist, your GrowthX contact.
A separate Admin badge can appear next to a person's name. That's a GrowthX platform role, not a workspace role, and it's independent of the Operator/Owner column.
The guardrails
3 rules apply to everyone, in every workspace:
- You can't remove yourself.
- You can't change your own role.
- A workspace must keep at least one Operator, so the last one can't be removed or demoted.
These exist so a workspace can't strand itself. When you genuinely need one of these changes, your GrowthX team makes it.
Access is by invitation
You see the workspaces you've been enrolled in, and nothing else. A workspace you expect but can't see means a missing invitation, not a missing filter: ask a workspace Owner or Operator to invite you.