Roles and permissions

Every question about a greyed-out control resolves to one of 3 tiers, so they're worth stating once.

The 3 tiers

• Yours to edit: Manage Users, Workspace Name & Logo, and CMS Connections (Operators only; Owners view). In ContextContextWhat GrowthOS knows about your company: what you do, the market you sit in, the buyers you write for, and how you sound. Held on 8 screens, and every agent reads context before it does anything., what GrowthOS knows about your company: PersonasPersonaA buyer your content speaks to, and what that buyer is trying to find out., TaxonomyTaxonomyYour own categories for classifying content, such as funnel stage or product line., Competitors and the Writing ProfileWriting profileThe compiled version of how you sound. Every draft starts from it, and it is the only place annotations become voice: pending feedback folds in when **Update profile** is clicked..
• Visible but read-only: Websites, Site SyncSite syncThe connection that keeps GrowthOS's copy of your site current. GrowthX configures site sync., AI Visibility, API Tokens, Activity Feed, and the generated context documents (Company Overview, Product Features, Ecosystem Map, ICP). GrowthX configures and corrects these; when something in them is wrong, tell your team rather than looking for the edit button.
• GrowthX-managed: a few configuration areas, content templates among them, are operated by GrowthX and appear only to the GrowthX team.

If a control looks inert, it's the tier, not a bug.

Operator and Owner

WorkspaceWorkspaceEverything GrowthOS knows and does for one brand. Every figure, page, and agent in your workspace covers that brand only. membership is Operator or Owner. In practice they are nearly identical: both can research, brief, write, read analytics, and invite teammates.

There is exactly 1 difference, and it runs the opposite way to what the names suggest: CMS publishing is Operator-only. Owners can view CMS connections and the mapping wizard but cannot connect, edit or publish through them. If publishing controls are greyed out for someone, check whether they're an Owner.

The invite dialog may describe Owner as also covering workspace transfer, workspace deletion and billing. Those aren't capabilities the product has, in either role: the copy is being corrected. GrowthX handles ownership transfer, deletion and billing; ask your strategistStrategistYour GrowthX contact: the person who configures your workspace, runs the parts of the product that sit outside it, and takes the corrections only you can catch., your GrowthX contact.

A separate Admin badge can appear next to a person's name. That's a GrowthX platform role, not a workspace role, and it's independent of the Operator/Owner column.

The guardrails

3 rules apply to everyone, in every workspace:

• You can't remove yourself.
• You can't change your own role.
• A workspace must keep at least one Operator, so the last one can't be removed or demoted.

These exist so a workspace can't strand itself. When you genuinely need one of these changes, your GrowthX team makes it.

Access is by invitation

You see the workspaces you've been enrolled in, and nothing else. A workspace you expect but can't see means a missing invitation, not a missing filter: ask a workspace Owner or Operator to invite you.