Roles and permissions

Every question about a greyed-out control resolves to one of three tiers, so they're worth stating once.

The three tiers

• Yours to edit: Manage Users, Workspace Name & Logo, and CMS Connections (Operators only; Owners view). In Context: Personas, Taxonomy, Competitors and the Writing Profile.
• Visible but read-only: Websites, Site Sync, AI Visibility, API Tokens, Activity Feed, and the generated context documents (Company Overview, Product Features, Ecosystem Map, ICP). GrowthX configures and corrects these; when something in them is wrong, tell your team rather than looking for the edit button.
• Not in your sidebar: a few configuration areas, content templates among them, are managed by GrowthX and don't render for workspace members at all.

If a control looks inert, it's the tier, not a bug.

Operator and Owner

Workspace membership is Operator or Owner. In practice they are nearly identical: both can research, brief, write, read analytics, and invite teammates.

There is exactly one difference, and it runs the opposite way to what the names suggest: CMS publishing is Operator-only. Owners can view CMS connections and the mapping wizard but cannot connect, edit or publish through them. If publishing controls are greyed out for someone, check whether they're an Owner.

You may see the invite dialog describe Owner as also covering workspace transfer, workspace deletion and billing. Those aren't capabilities the product has, in either role: the copy is being corrected. Ownership transfer, deletion and billing are all handled by GrowthX; ask your strategist.

A separate Admin badge can appear next to a person's name. That's a GrowthX platform role, not a workspace role, and it's independent of the Operator/Owner column.

The guardrails

Three rules apply to everyone, in every workspace:

• You can't remove yourself.
• You can't change your own role.
• A workspace must keep at least one Operator, so the last one can't be removed or demoted.

These exist so a workspace can't strand itself. When you genuinely need one of these changes, your GrowthX team makes it.

Access is by invitation

You see the workspaces you've been enrolled in, and nothing else. A workspace you expect but can't see means a missing invitation, not a missing filter: ask a workspace Owner or Operator to invite you.